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Support

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Latest activity by Support
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    Support created an article,

    Using Typed and/or Drawn Signatures

    In the Waiver Editor you have FOUR options on how to present Signatures and Initials to your participants.  From your account, go to: Create/Edit Waiver --> Options Click on the sub-tab called, ...

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    Support created an article,

    Using the Smartwaiver Kiosk App Offline

    The Smartwaiver Kiosk app for iOS allows you to accept waivers when a data connection is not available. Waivers are temporarily stored locally on the device which Admins can view at anytime. Once a...

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    Support created an article,

    How to highlight minors based on age

    If your business has an age minimum requirement, you have the ability to highlight minors within your Waiver Console based on age.   To enable this feature, go to Account Settings > Waiver Conso...

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    Support created an article,

    GDPR Compliance and Tools

    The General Data Protection Regulation (GDPR) takes effect on May 25, 2018. If your business is based in the European Union (EU), or if you process the personal data of EU citizens, you are require...

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    Support created an article,

    Adding your Privacy Policy to the waiver

    You have the option to include a Privacy Policy Button on the header of your waiver.   When a customer clicks on that button, your company's Privacy Policy will appear in a popover window.   To en...

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    Support created an article,

    How do I import email addresses from Smartwaiver to Emma

    If you’re using Emma for your email marketing system, you can automatically transfer participant contact information from Smartwaiver to your Emma email list. Log in to your Emma account and clic...

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    Support created an article,

    How do I enable Notifications using the Waiver Console app?

    You can set up your Waiver Console app so that a notification will appear on your iPad or Android device each time your waiver is signed and submitted.  Once you have downloaded the Waiver Consol...

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    Support created an article,

    Using an iPad as a Smartwaiver Kiosk

    If you're allowing your customers to sign a smart waiver at your location with an iPad, you'll want to set up a Smartwaiver Kiosk. The set-up is simple: all you need is the free Smartwaiver Kiosk a...

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    Support created an article,

    What is an admin pin? Do I need to have one?

    An admin pin lets you limit access to the My Account, Billing, and My Waivers sections of Smartwaiver. If you set an admin pin, only users who know the admin pin will be able to access your account...

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    Support created an article,

    What is Rock Gym Pro?

    Rock Gym Pro is member management software for high volume indoor facilities. The company was founded in 2008 by Andy Laakmann, who four years later, co-founded Smartwaiver. In January 2017, the tw...