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Support

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Latest activity by Support
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    Support created an article,

    GDPR Compliance and Tools

    The General Data Protection Regulation (GDPR) takes effect on May 25, 2018. If your business is based in the European Union (EU), or if you process the personal data of EU citizens, you are require...

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    Support created an article,

    Adding your Privacy Policy to the waiver

    You have the option to include a Privacy Policy Button on the header of your waiver.   When a customer clicks on that button, your company's Privacy Policy will appear in a popover window.   To en...

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    Support created an article,

    How do I import email addresses from Smartwaiver to Emma

    This integration is coming soon....

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    Support created an article,

    How do I enable Notifications using the Waiver Console app?

    You can set up your Waiver Console app so that a notification will appear on your iPad or Android device each time your waiver is signed and submitted.  Once you have downloaded the Waiver Consol...

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    Support created an article,

    Using an iPad as a Smartwaiver Kiosk

    If you're allowing your customers to sign a smart waiver at your location with an iPad, you'll want to set up a Smartwaiver Kiosk. The set-up is simple: all you need is the free Smartwaiver Kiosk a...

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    Support created an article,

    What is an admin pin? Do I need to have one?

    An admin pin lets you limit access to the My Account, Billing, and My Waivers sections of Smartwaiver. If you set an admin pin, only users who know the admin pin will be able to access your account...

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    Support created an article,

    What is Rock Gym Pro?

    Rock Gym Pro is member management software for high volume indoor facilities. The company was founded in 2008 by Andy Laakmann, who four years later, co-founded Smartwaiver. In January 2017, the tw...

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    Support created an article,

    What is the file size of a signed PDF waiver?

    The approximate file size of a signed PDF waiver will depend on if you are enabling the camera setting for the Auto Photo Capture feature.If you've enabled the Auto Photo Capture for your waiver th...

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    Support created an article,

    What do the stats in Smart Trends mean?

    Smart Trends gives an overview of demographic information and trends from all participants that are listed on your signed waivers. The stats in Smart Trends are based on the number of participants ...

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    Support created an article,

    Which browsers does Smartwaiver support?

    Smartwaiver is compatible with most modern web browsers including:Google Chrome (recommended - version 29+)Mozilla Firefox (version 24+)Safari (version 5+)Microsoft Internet Explorer (9+)Most Smart...