Smartwaiver Support
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Does Smartwaiver offer Multi-Factor Authentication (MFA)?
Yes! Smartwaiver uses multi-factor authentication to provide an extra layer of security by requiring additional identification when you log in to your Smartwaiver account. What is MFA? Multi-factor...
What's New At Smartwaiver?
Whether it's fleshing out brand new tools and features or working on system maintenance, our development team is always hard at work! This page provides a quick summary of items that have been push...
How do I read a CSV File?
Once you've downloaded your CSV file, you may have some questions as to what all the data means. Here's how to decipher each column: First The first name of each participant who is covered by y...
Smartwaiver Integration Best Practices
If you are looking to integrate with Smartwaiver, feel free to refer to the best practice recommendations below. Responding to a webhookThe endpoint should acknowledge the receipt of a webhook by r...
How do I enable/disable the social media sharing tool?
Smartwaiver provides the option to present a Facebook and/or Twitter sharing button on your participant's signed waiver confirmation page. If this feature is turned on, once a participant completes...
How do I collect Driver's License information on my waiver?
If you need to collect your participant's Driver's License or I.D. Card information, you can enable the Driver's License/ID field on your waiver form. To add the Driver's License/ID Card field to ...
What is a Custom Index Page? (Advanced Feature)
While Smartwaiver offers a built-in Waiver Index Page feature, (which can be used to display a list of multiple waivers), you can also build a Custom Index Page of your own if you would like to bui...
Managing Events With Smartwaiver
Smartwaiver makes it easy to manage the participants that attend events at your facility, like birthday parties and group activities. With the Smartwaiver Events feature you and Event Managers* (e....
Quick Start Guide
Welcome to Smartwaiver! Below is a quick guide to help you get started. For a more in-depth guide on how to use the Editor in Smartwaiver, please check out our article on Creating Your First Waiver...
How does Smartwaiver pricing work for international customers outside of the United States?
All Smartwaiver pricing is set in US Dollars ($/USD). Depending on the country or region, your bank will typically use the most current hourly/daily conversion rate and will charge based on that co...
