Steven
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How do I implement a minimum age requirement within my form?
If your business has a minimum age requirement (for any activities that you offer / any associated waiver forms), you can implement a minimum age requirement to restrict participants who do not mee...
Fotaflo and Smartwaiver
What is the Fotaflo/Smartwaiver integration? Fotaflo works by providing a seamless photo delivery experience for your guest’s adventures and activities. By leveraging the utility of Smartwaiver, us...
Does Smartwaiver have a Status Page?
It’s not a secret that part of Smartwaiver’s success comes from excellent communication with customers. We recognize the value that transparency adds to the experience when leveraging a software se...
How do I enable/disable the social media sharing tool?
Smartwaiver provides the option to present a Facebook and/or Twitter sharing button on your participant's signed waiver confirmation page. If this feature is turned on, once a participant completes...
Why aren't waivers syncing with my Mindbody Online account?
With the Smartwaiver + Mindbody integration, whenever a new customer completes your digital smart waiver, a new customer profile will automatically be created in your MBO dashboard. If you are not ...
How do I add custom text into emails for signed waiver copies?
When a customer signs and submits a waiver, a copy of that signed waiver is sent to the customer email address provided. You have the option to add custom text to these emails (For example: a than...
Why aren't my signed waivers showing up in FareHarbor?
With the Smartwaiver + FareHarbor integration, your customers can fill out a waiver or release form online and it will automatically be added to your FareHarbor booking. If you are not seeing signe...
Attaching a File to a Custom Question
The File Upload field allows participants to attach a file or image to the waiver during the signing process. Some waivers may require images - this is a great feature if you need customers to subm...
Smartwaiver and Mindbody
*This integration requires that Smartwaiver customers sign up for the Starter Plan ($55/month) or higher. With the Smartwaiver + Mindbody integration, whenever a new customer completes your digital...
Text Messages Not Being Delivered
With Smartwaiver's text messaging feature you can send guests a link to your waiver directly from the Waiver Console along with a customized message (once you have signed up for an active waiver pl...
