If your account needs to be upgraded to allow for more signed waivers, this plan change must be done by the account owner/admin. (Staff users do not have access to the billing section to make this change.)
To Upgrade Your Service Plan:
1. Log in under the main account admin username.
2. Click on the My Account icon and then Billing.
3. Click on the Change Plans button
4. You will be redirected to the Stripe payment processing portal:
5. Click on "Update Subscription" near the top-right of the screen, and then select the most appropriate plan for your business:
Once selected, the new plan will replace your current plan immediately. If you are upgrading your plan, you will need to pay the difference at this time.
And that's it! You're account will have access to the new allowance of waivers.
If you have any questions about the process, please feel free to reach out to us at support@smartwaiver.com.
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How do I downgrade my service plan?
What happens if I go over my monthly waiver limit?
