Smartwaiver is a web-based system, which means a reliable internet connection is needed to upload your signed waivers to your Smartwaiver account in the cloud. If customers are unable to sign your smart waiver at your facility because it is “slow” or “down”, there is likely a problem with your internet connection.
Reminder: If you're unable to resolve your connection issues, you can use the Smartwaiver Kiosk app for iPads in offline mode.
Below are links to troubleshooting tips:
- Why is Smartwaiver not working on my iPad, Android tablet or computer using WiFi?
- Why is my Smartwaiver Kiosk freezing / locking?
- How do I check my internet speed?
- My ISP can't serve a high speed internet connection at my location. How can I optimize Smartwaiver for a slow internet connection?
Troubleshooting Tips When You're Having Issues Connecting to Smartwaiver
