If your participants receive the following message when trying to access your waiver:
"Whoops! We can't find the smart waiver you've requested. If you're trying to access a smart waiver to sign, please contact the business that sent you to this page and inquire about an updated document."
This message means your account is currently unable to receive new waivers because of an issue with your account. Upgrading your service plan should resolve the issue.
